Gaya APA

Service Marketing : integrating Customer Focus across the firm. (2017). New York: McGraw-Hill Education.

Gaya Chicago

Service Marketing : integrating Customer Focus across the firm. Seventh edition. New York: McGraw-Hill Education, 2017. Text.

Gaya MLA

Service Marketing : integrating Customer Focus across the firm. Seventh edition. New York: McGraw-Hill Education, 2017. Text.

Gaya Turabian

Service Marketing : integrating Customer Focus across the firm. New York: McGraw-Hill Education, 2017. Print.