The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewers-and good interviewers into great interviewers. Whether you're a general manager or human resources specialist, the fact is that you do some interviewing (formally or informally) virtually every day. This book will help you sharpen such…
Each day a steady stream of anxiety-producing events makes it hard for you to keep tension from affecting your personal life, and achieving your next level of success. Melnick teaches you the most effective quick-fix tools for increasing your productivity and minimizing your stress.
If you want your project to succeed you've got to manage your most important resource-your people. It's a jungle out there and project managers are fighting to survive ... With countless man-hours clocked and billions of dollars spent every year on project tools, the success rate for projects remains astonishingly low. So what's the solution? Introducing TACTILE Management, a people-centric sys…
With more women running major companies than ever before, a radical shift in power is now underway. Hear their stories and learn a better way of doing business.
There is no more stressful and traumatic experience than the death of a loved one. It can take many months or even years to adjust to life without that special person. But with the right guidance, readers can learn to lessen the pain and get on with their lives. Solace provides soothing comfort and hope for those who are suffering. Bereavement expert Roberta Temes believes all of us experience …
Just because your best salespeople succeeded so well in the field doesn't mean they're equipped for the increasingly profitable world of inside sales. Get them the vital help they need now!
What do customers really want from salespeople? Slower, more attentive conversations that address their unique needs. Discover the simple yet powerful eight-step process for delivering a winning sales pitch to any audience
Reveals how salespeople and marketers can hone in on the wealthy class, pique their interest, and convert them into loyal customers. Presenting the best practices behind hundreds of mutually satisfying interactions between salespeople and buyers, this book also reveals what the truly rich want from brands and what they expect from the marketplace.
Sales pros are struggling to build relationships with customers while trying to close sales over the phone faster than ever before. This quick reference guide shows salespeople how to develop truly exceptional phone skills that win over even the most reluctant customers