The first-time manager

The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager, revised and updated to address modern management challenges. The jump from star employee to new manager is bigger than most people realize--with opportunities to fail at every step. Stumbling your way through isn't an option. Learn to conquer every challenge like a pro with the clear, …

The Facilitator's Fieldbook

Fully updated, the indispensible guide that keeps teams and groups humming along ... and getting results.

The experience effect : engage your customers with a consistent and memorable…

What motivates consumers to buy? It's more than just products and services themselves. Learn how your company can achieve the experience effect to build brand loyalty and earn repeat business

The everything HR kit : a complete guide to attracting, retaining & motivatin…

With The Everything HR Kit, whether you are a newcomer or a veteran, you can set up a stellar HR department from scratch. Packed with ready-to-go checklists, sample brochures, job descriptions, customizable forms, interview questions, performance review templates, and more, this one-stop book puts tons of best practices at your fingertips-all instantly accessible and easy to implement. The book…

The Essentials of Finance and Accounting for Nonfinancial Managers

Frustrated by financial statements? Dread the budget process? Help has arrived!

The Enemy of Engagement Put an End to Workplace Frustration--and Get the Most…

What roadblocks are hindering your team's success? Discover the research-driven best-practice solutions to poor performance that will maximize your people's contributions

The Elements of Power : lessons on leadership and influence

Get the key points from this book in less than 10 minutes. Executive development expert Terry R. Bacon analyzes the meaningful "elements of power" at the individual and organizational levels. He offers examples of individuals who have prospered or floundered in leadership positions in literature, history, politics, pop culture and business. Each chapter concludes with a summary of key concepts …

The diversity index : the alarming truth about diversity in corporate America…

Edition

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ISBN/ISSN

9780814416495

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Series Title

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Call Number

658.7008 REE t

The diversity code : unlock the secrets to making differences work in the rea…

Do you have questions about the movement toward increased workplace diversity that you're too afraid to ask? This daringly honest book promotes understanding about the value of cross-cultural teams by addressing challenging questions and providing clear answers

The disaster recovery handbook : a step-by-step plan to ensure business conti…

This thoroughly updated third edition provides readers with clear and comprehensive instructions for assessing risk; documenting recovery procedures; assembling a disaster team; testing and debugging every step; protecting material resources; and safeguarding vital records. The Disaster Recovery Handbook helps plan for every contingency, ensuring any company is responsible, ready, and resilient.