The AMA Handbook of Business Letters

The AMA Handbook of Business Lettersprovides readers with over 370 customizable model letters, divided into categories reflecting various aspects of business, including: • Sales, marketing, and public relations • Customer service • Human resources • Credit and collection • Letters to vendors and suppliers • Confirmations, requests, and replies • Permiss…

The AMA handbook of business documents : guidelines and sample documents that…

Provides reference and guidelines for business document writing, and includes sample documents and examples for such documents as abstracts, proposals, press releases, and training manuals.

The AMA dictionary of business and management

If you don't even know what all the terms in the business world mean, how can you know if you're doing it all right? Learn them all from A to Z . . . or rather, from Abilene paradox to zero-based budgeting.

The accidental salesperson : how to take control of your sales career and ear…

For those whose career as a salesperson chose them instead of the other way around, this road map provides the critical information you need to master the essentials and hit the ground running.

The 11 Laws of Likability : Relationship Networking ... Because People Do Bus…

Edition

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ISBN/ISSN

978-0-8144-1637-2

Collation

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Series Title

ExecSummaries

Call Number

650.1 MIC t

The 7 hidden reasons employees leave : how to recognize the subtle signs and …

Provides readers with real solutions for the costly problem of employee turnover. This book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more-revealing what can be done to hold on to the people who provide the most value to the organization

Talent LeadershipTalent leadership a proven method for identifying and develo…

Edition

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ISBN/ISSN

9780814432396

Collation

XIX, 282 Seiten Illustrationen, Diagramme 24 cm

Series Title

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Call Number

658.3 MAT t

Taking Control with TIme Management

How to balance the demands of work and personal life. Apply the tools and techniques in this book to meet contemporary time challenges and balance the demands of work and personal life. Now packed with exercises and application tools, this up-to-the-minute revision of the classic gives you proven time management strategies to increase your productivity and your efficiency. You'll discover how t…

Supply chain excellence : a handbook for dramatic improvement using the SCOR …

Featuring examples and experience from roughly 100 projects, this edition refines the use of the scorecard for better process analysis; extends the approach to encompass implementation and strategy; and quantifies the financial value of supply chain improvement to demonstrate its importance in achieving lasting competitive advantage

Successful Project Management

Edition

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ISBN/ISSN

9780761215189

Collation

1 online resource (xx, 206 s.) illustrations

Series Title

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Call Number

651.3 RIC s