Annotation Written specifically to show you how to accomplish the goal of delivering relevant training as a business partner of your organization, this seven-phase needs assessment model teaches you to think organizationally, design effectively, and evaluate how your program links job performance to end results.
Learning professionals have a wide variety of options when it comes to using learning tools to get the learners' interest, clarify and expand concepts, clarify relationships, model tasks or behaviors, stay on track, and improve retention and application. But what are all those options and how does the learning professional select the appropriate one for his or her needs? This Infoline provides …
Designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience. It enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively