Text

Melayani pelanggan kecewa. Tetap efektif dalam kondisi kesal

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Detail Information

Series Title

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Call Number

658.812 MOR m

Publisher

: Crisp Publication., 2003

Collation

xiv, 86 p.; 21 cm.

Language

Indonesia

ISBN/ISSN

9794421111

Classification

658.812

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

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Specific Detail Info

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Statement of Responsibility

Rebecca L. Morgan

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