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Gaya APA
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization: Includes Training Activities and Resources. (2005).
New Jersey:
John Wiley & Sons, Inc.
Gaya Chicago
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization: Includes Training Activities and Resources.
.
New Jersey:
John Wiley & Sons, Inc,
2005.
Text.
Gaya MLA
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization: Includes Training Activities and Resources.
.
New Jersey:
John Wiley & Sons, Inc,
2005.
Text.
Gaya Turabian
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization: Includes Training Activities and Resources.
New Jersey:
John Wiley & Sons, Inc,
2005.
Print.