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Gaya APA
Telephone And Reception Skills. (1996).
New York:
Prentice Hall Macmillan.
Gaya Chicago
Telephone And Reception Skills.
.
New York:
Prentice Hall Macmillan,
1996.
Text.
Gaya MLA
Telephone And Reception Skills.
.
New York:
Prentice Hall Macmillan,
1996.
Text.
Gaya Turabian
Telephone And Reception Skills.
New York:
Prentice Hall Macmillan,
1996.
Print.