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Gaya APA
Customer Relationship Management : Electronic Customer Care in the New Economy. (2002).
Berlin:
Springer.
Gaya Chicago
Customer Relationship Management : Electronic Customer Care in the New Economy.
.
Berlin:
Springer,
2002.
Text.
Gaya MLA
Customer Relationship Management : Electronic Customer Care in the New Economy.
.
Berlin:
Springer,
2002.
Text.
Gaya Turabian
Customer Relationship Management : Electronic Customer Care in the New Economy.
Berlin:
Springer,
2002.
Print.