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High-Tech, High-Touch Customer Service : Inspire Timeless Loyalty in the Demanding New World of Social Commerce

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In the world of high-tech, how do you reach your plugged-in customers? Learn how to seamlessly incorporate and leverage the latest tech tools to engage customers--and which old-fashioned customer service skills still win the day

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Call Number

658.8 MIC h

Publisher

New York : AMACOM., 2012

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Language

English

ISBN/ISSN

9780814417911

Classification

658.8

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