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Gaya APA
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results. (2012).
New York:
AMACOM.
Gaya Chicago
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results.
.
New York:
AMACOM,
2012.
Text.
Gaya MLA
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results.
.
New York:
AMACOM,
2012.
Text.
Gaya Turabian
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results.
New York:
AMACOM,
2012.
Print.