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The AMA Handbook of Business Letters

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The AMA Handbook of Business Lettersprovides readers with over 370 customizable model letters, divided into categories reflecting various aspects of business, including: • Sales, marketing, and public relations • Customer service • Human resources • Credit and collection • Letters to vendors and suppliers • Confirmations, requests, and replies • Permissions • And many more In addition, the book provides readers with a refresher course in the letter-writing basics, and helpful appendices listing common mistakes in grammar, word usage, and punctuation. Comprehensive-and now extensively updated-this invaluable resource provides professionals with an adaptable template for every conceivable business correspondence need.

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Series Title

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Call Number

651.75 SEG t

Publisher

New York : AMACOM., 2012

Collation

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Language

English

ISBN/ISSN

9780814420126

Classification

651.75

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Edition

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