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The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership

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"We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us." "In The Emotionally Intelligent Manager, David R. Caruso and Peter Salovey show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions - and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems."

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Detail Information

Series Title

Dyslexic books

Call Number

658.4 CAR t

Publisher

Strawberry Hills : Dyslexic Books., 2004

Collation

xxii, 474 pages : illustrations ; 25 cm.

Language

English

ISBN/ISSN

9780369301802

Classification

658.4

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Buku Elektronik
Executive ability.

Specific Detail Info

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Statement of Responsibility

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