The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager, revised and updated to address modern management challenges. The jump from star employee to new manager is bigger than most people realize--with opportunities to fail at every step. Stumbling your way through isn't an option. Learn to conquer every challenge like a pro with the clear, …
Fully updated, the indispensible guide that keeps teams and groups humming along ... and getting results.
What motivates consumers to buy? It's more than just products and services themselves. Learn how your company can achieve the experience effect to build brand loyalty and earn repeat business
With The Everything HR Kit, whether you are a newcomer or a veteran, you can set up a stellar HR department from scratch. Packed with ready-to-go checklists, sample brochures, job descriptions, customizable forms, interview questions, performance review templates, and more, this one-stop book puts tons of best practices at your fingertips-all instantly accessible and easy to implement. The book…
Frustrated by financial statements? Dread the budget process? Help has arrived!
What roadblocks are hindering your team's success? Discover the research-driven best-practice solutions to poor performance that will maximize your people's contributions
Get the key points from this book in less than 10 minutes. Executive development expert Terry R. Bacon analyzes the meaningful "elements of power" at the individual and organizational levels. He offers examples of individuals who have prospered or floundered in leadership positions in literature, history, politics, pop culture and business. Each chapter concludes with a summary of key concepts …
Do you have questions about the movement toward increased workplace diversity that you're too afraid to ask? This daringly honest book promotes understanding about the value of cross-cultural teams by addressing challenging questions and providing clear answers
This thoroughly updated third edition provides readers with clear and comprehensive instructions for assessing risk; documenting recovery procedures; assembling a disaster team; testing and debugging every step; protecting material resources; and safeguarding vital records. The Disaster Recovery Handbook helps plan for every contingency, ensuring any company is responsible, ready, and resilient.