Sometimes, something as simple as a laminated card with short, to-the-point instructions can do more to help an employee complete a task with high assurance of accuracy than hours or days of training. Such job aids are a quick, easy, and often inexpensive way to improve performance fast. Job aids reduce the amount of information that an employee needs to remember for tasks that are infrequent…
Guides readers toward an understanding of human performance improvement and how to use it for real organizational value.
The juxtaposition of the words "lecture" and "interactive" might at first appear an unlikely pairing, but Thiagi has managed to pull off an intellectual slight of hand in Interactive Lectures so that the unusual word association makes perfect sense. While admitting that lectures are "probably the most ridiculed training technique," the author provides a solid argument for taking a second look…
Design your succession planning strategy. Succession Planning Basics will equip you with the background and implementation tools you need to devise and execute a forward-thinking succession planning program for your organization. It offers theory, processes, and best practices for organizations embarking on a succession-planning project, addressing the basic concepts and steps for success. Th…
Provides examples of return-on-investment (ROI) application in the government sector as well as a variety of industries, including the telecommunications, financial services, technology, and automotive industries. This book offers evidence of the validity of ROI measurement and evaluation practices
Annotation Effective project management skills are essential to every employee in an organization from the CEO to a line manager. Here is a quick-start way to create fully comprehensive half-day to two-day programs that provide skills your learners can immediately put to use. All the tools you need are in this handy, practical guide from classroom handouts to customizable presentations.