Often, librarians asked to take on technical services management roles find themselves both under-prepared and without guidance from their institutions. This work makes sense out of the chaos as the author examines the roles and responsibilities of the technical services manager. It includes chapter-level bibliographies for more in-depth study.
Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. You'll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how to configure it to match your company's needs and processes.
The book discusses active devices and circuits for microwave communications. It begins with the basics of device physics and then explores the design of microwave communication systems including analysis and the implementation of different circuits. In addition to classic topics in microwave active devices, such as p-i-n diodes, Schottky diodes, step recovery diodes, BJT, HBT, MESFET, HFET, and…
This book examines noise-monitoring technologies and tools for registering the threshold of development of the latent period of the transition of a facility or product into an emergency state and controlling the dynamics of this development.
This book is about the American moon-landings - and about the doubts expressed ever since concerning the reality of these landings. Were the moon landings really just a huge and cleverly executed hoax? Eversberg explains the best-known claims and conspiracy theories and analyses the evidence with the help of detailed full-colour images, as well as numerous film documents that can be accessed di…
Lean manufacturing is the single most effective way to increase sales, cut costs, improve margins, and secure the future of a business. The problem is that the principles and philosophies of lean manufacturing are geared strictly to mass production operations and can be ineffective, even detrimental, for smaller job shops and make-to-order businesses. Now, Speed to Market delivers a proven appr…
This introductory book describes the initial (first) level of studying the theory of inventive problem solving (TRIZ) from the series "TRIZ from A to Z," and presents the most general methods for solving inventive problems and generating new ideas
This book covers the history and recent developments of stochastic computing. Stochastic computing (SC) was first introduced in the 1960s for logic circuit design, but its origin can be traced back to von Neumann's work on probabilistic logic. In SC, real numbers are encoded by random binary bit streams, and information is carried on the statistics of the binary streams. SC offers advantages su…