The emotionally intelligent manager : how to develop and use the four key emo…

"We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions a…

What Managers DO

Techniques for better planning, organizing, directing, staffing and controlling. What Managers Do, Fourth Edition breaks your job as a manager down into its components-planning, organizing, staffing, directing, and controlling. As a result, you'll be able to start every day with a sense of organization and control you never had before. You'll see how everything you do fits into your overall rol…

The POWER of PRESENCE : Unlock Your Potential to Influence and Engage Others

Edition

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ISBN/ISSN

9780814437858

Collation

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Series Title

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Call Number

658.4 HED t